![]() ![]() The VCD contains the WD SmartWare installation software, the encryption and password protection application, User Manuals, and other resource files. You can go to Disk Management and see how the drive appears over there.(Whether it has letter assigned, file system, healthy partitions). Windows users click here A small portion of drive space on your new My Passport or My Book hard drive has been used to create a Virtual CD (VCD). Most probably, your drive's file system is "read only" for your Mac.(NTFS for example) This is why, I would advise you to attach the drive to a windows machine and see whether the drive will get recognized. How did you transfer the files over to the external drive? Simple drag and drop or using WD SmartWare? If you plug the hard drive in does it show up in the file explorer If it is not getting detected in file explorer please let me know. How did you transfer the files over to the external drive Simple drag. Sorry that you are facing some issues with your WD My Passport. Solution DKnowWD Hi there aledoux4, Sorry that you are facing some issues with your WD My Passport.
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